Support
Questions, a bug, or an idea? Email laure@chipmania.com. If you're reporting a problem, please include your iPhone or iPad model, your iOS version, and the mode and maze number.
Playing
How do I play?
Tilt your iPhone or iPad to roll the beads. Get every bead into a hole to solve the maze. In Calm and Challenge any bead can go in any hole; in Infuriate, each bead must go in the hole of its own color.
How do I pause?
Touch and hold anywhere on the maze. From the pause menu you can restart, pick another maze, or change mode.
How do springs work?
Roll a bead onto a silver spring, tilt the way you want it to go, and tap the screen. Any bead sitting on a spring jumps one square in that direction, right over a wall. Springs take a while to grow back after they fire.
What do the other extras do?
One-way doors swing only one way, so you can't come back through them. Ice makes beads slide, so let them settle before you turn. Gravel slows beads down. Silver bumpers on the walls kick beads back. Gold time-warp clocks make the countdown run at half speed for 20 seconds. The Helpful hints on the More page describe each one.
I'm stuck on a maze.
If you run out of time on the same maze three times, you can skip it and come back to it later. Any maze you've already tried can be replayed from the maze list.
How are stars earned?
In Challenge and Infuriate, the faster you solve a maze, the more stars you earn, up to three. Replay a maze any time to improve your stars and best time.
The beads are too fast (or too slow).
Open More and choose a Bead speed: Gentle, Normal or Zippy. Calm mode always uses Gentle.
How do I change my beads?
Tap Beads on the home screen, tap one of your three beads, then pick a replacement from the list of glass and emoji beads. Your three beads are always different colors.
How do I turn off the music or sound effects?
Open More and switch off Music or Sound effects.
The screen rotates on my iPad when I tilt it.
Play in Full Screen. When MazeOMatic 300 is in a window (Stage Manager or Split View), iPadOS may rotate the screen as you tilt. You can also lock rotation in Control Center.
How do I start over?
Open More and tap Reset progress. Every maze in every mode goes back to unplayed and your stars and best times are cleared. The Maze Pack stays unlocked.
Maze Pack
What's free, and what does the Maze Pack add?
The first 10 mazes in each mode are free. The Maze Pack is a one-time purchase that unlocks all 300 mazes (mazes 11–100 in Calm, Challenge and Infuriate) plus Random Maze, which makes a new maze every time.
I bought the Maze Pack but the mazes are locked.
Tap any locked maze, then tap Restore. Make sure you're signed in with the same Apple Account you used to buy it. If the purchase was shared with you through Family Sharing, it can take a few minutes to appear.
Can my family use my purchase?
Yes. If you use Family Sharing, members of your family group can unlock the Maze Pack on their own devices without buying it again. On their device, open the unlock card and tap Restore.
How do I get a refund?
Purchases are handled by Apple. To request a refund, visit reportaproblem.apple.com.